Privacy Policy

Last Updated: [Insert Date, e.g., August 27, 2025]

Welcome to diydecoflow.com (“Site”), owned and operated by [Your Legal Business Name, e.g., “DIY Deco Flow Studio”]. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Site or make purchases from us. By accessing or using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information about you in two primary categories:

A. Personal Information

This includes data that identifies you directly, which we collect when you:

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Create an account (if applicable) or place an order.
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Provide shipping or billing details (e.g., name, email address, phone number, physical address).
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Communicate with us via email, live chat, or our contact form (e.g., inquiries about products, customization requests).
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Participate in surveys, promotions, or customer support interactions.

For custom orders (e.g., personalized art decor), we may also collect:

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Design preferences (e.g., color schemes, themes, dimensions).
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Special instructions (e.g., “add a handwritten note”).

B. Non-Personal Information

This includes data that does not directly identify you, collected automatically as you use the Site:

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Technical data: IP address, browser type, device information (e.g., mobile/desktop), operating system.
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Usage data: Pages visited, time spent on the Site, clickstream patterns, products viewed or purchased.
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Referral data: How you arrived at the Site (e.g., search engine, social media link).

2. How We Use Your Information

We use your information to:

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Process and fulfill your orders (including payment processing, shipping, and delivery).
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Respond to your inquiries, provide customer support, and address issues related to your purchases or custom orders.
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Improve the Site’s functionality, user experience, and content (e.g., analyzing traffic patterns to optimize navigation).
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Personalize your experience (e.g., recommending products based on your browsing or purchase history).
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Comply with legal obligations (e.g., tax reporting, fraud prevention).

3. Sharing & Disclosing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share it only in the following limited cases:

A. Service Providers

We partner with trusted third parties to help operate the Site, including:

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Payment processors (e.g., PayPal, Stripe) to securely handle transactions.
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Shipping carriers (e.g., USPS, DHL) to deliver your orders.
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Analytics providers (e.g., Google Analytics) to track Site usage.

These third parties are contractually obligated to protect your information and use it only for the services we request.

B. Legal Requirements

We may disclose your information if required by law (e.g., responding to a valid subpoena, court order, or government request) or to protect the rights, safety, or property of DIYDECOFLOW, our users, or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration:

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Encryption: Sensitive data (e.g., payment details) is encrypted during transmission using SSL/TLS technology.
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Secure Storage: Personal information is stored on password-protected, firewalled servers managed by our hosting provider.
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Access Controls: Only authorized employees and service providers have limited access to your data for legitimate business purposes.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if a data breach occurs (where legally required).

5. Your Rights

Depending on your location (e.g., under GDPR in the EU, CCPA in California), you may have the following rights:

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Access: To request a copy of your personal information we hold.
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Correction: To update or correct inaccurate information.
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Deletion: To request deletion of your personal information (subject to legal or contractual obligations).
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Opt-Out: To withdraw consent for marketing communications (if applicable).

To exercise these rights, please contact us at [jingyushuang987@gmail.com]. We will respond within 30 days of receiving your request.

6. Third-Party Links

The Site may contain links to external websites (e.g., social media platforms, supplier pages). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before interacting with them.

7. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixels) to:

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Remember your preferences (e.g., language settings, cart contents).
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Analyze Site traffic and user behavior to improve your experience.

You can manage cookie preferences through your browser settings (e.g., Chrome, Safari). Disabling cookies may limit some Site functionality.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email (if you’ve provided one) or post a notice on the Site. Continued use of the Site after the update constitutes acceptance of the revised policy.

9. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal information, please contact us at:

Email: jingyushuang987@gmail.com

Effective Date: [27/08/2025]

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